Error When Deleting Items Using Delete Groups (Doc ID 2252664.1)

Last updated on JULY 05, 2017

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Delete Items using a Delete Group, the following error occurs.

An exception occurred while running SOA Process EgpDeleteGroupsComposite.ProcessDeleteGroup for business keys 300000002974882. Contact your application administrator. (EGP-2775888)

The issue can be reproduced with the following steps:
1. Navigate to Product Management -> Product Information Management
2. Open Right Task Pane -> select Manage Delete Groups
3. Search for or Create a Delete Group
4. In Item Tab select Actions -> Select and Add
5. Add Items -> select Submit and monitor for Errors

Cause

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