Generate Import And Export Artifacts process throws Error for Custom Object (Doc ID 2252781.1)

Last updated on APRIL 17, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

During Generate Import and Export Artifacts process, for custom object the Overall Status shows Completed with Mapping errors, the Import Status shows Success, and the Export Status shows Success.

ERROR
-----------------------
Error message: null :Error cause: oracle.jbo.service.errors.ServiceException: oracle.jbo.DMLConstraintException: JBO-26048: Constraint "ZCA_EXP_IMP_REF_U2" is violated during post operation "Insert" using SQL statement "INSERT INTO ZCA_EXP_IMP_REF(EXP_IMP_REF_ID,EXPORT_VIEW_ID,EXPORT_OBJECT_ID,OBJECT_DETAIL_ID,CREATION_DATE,CREATED_BY,LAST_UPDATE_DATE,LAST_UPDATED_BY,LAST_UPDATE_LOGIN,OBJECT_VERSION_NUMBER,SOURCE_FILE_NAME) VALUES (:1,:2,:3,:4,:5,:6,:7,:8,:9,:10,:11)".

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Exit active sandbox, if any
3. Navigate to Tools > Application Composer
4. Under Common Setup, click Import and Export link
5. Click the Generate button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate import and export artifacts for custom object.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms