Quickpay Going Into Error Even Though Calculation Card Is Assigned (Doc ID 2252854.1)

Last updated on APRIL 07, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Payroll / Payroll Processes

Run the Quick Pay for an employee the following error occurred.

This needs to be fixed in order for employee to get paid.


ERROR
-----------------------
"Error occurred
Error ORA-20001: The employee does not have a calculation breakdown tax card assigned.
Assign a calculation tax card for this employee. Details: The employee does not have a calculation breakdown tax card.
ORA-06512: at "FUSION.PAY_PROC_LOGGING", line 392 ORA-06512: at "FUSION.PAY_PAYROLL_RUN", line 1081 ORA-06512: at line 1 occurred in table pay_payroll_assignments at location 201. "


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Calculate payroll
2. Error for Person Number XXXX


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Pay the employee

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms