Error In Partner Lead Converting (Doc ID 2252873.1)

Last updated on APRIL 07, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On CCAI-Test: 11.1.11.1.0 version, Partner Management

ACTUAL BEHAVIOR
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When partners convert a lead, an error is displayed:

You do not have the required permission. You can request that your help desk change your security settings.

The error is only seen with partners and not other users. The partners have the necessary permissions.


EXPECTED BEHAVIOR
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Partners should be able to convert leads to oopportunities

STEPS
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1) Login as a partner
2) Access a lead created by sales user
3) Convert
4) Error is displayed

Cause

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