Error In Partner Lead Converting

(Doc ID 2252873.1)

Last updated on NOVEMBER 20, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On CCAI-Test: version, Partner Management

When partners convert a lead, an error is displayed:

You do not have the required permission. You can request that your help desk change your security settings.

The error is only seen with partners and not other users. The partners have the necessary permissions.

Partners should be able to convert leads to oopportunities


1) Login as a partner
2) Access a lead created by sales user
3) Convert
4) Error is displayed


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms