A Remote Communication Error For the Task Manage File Import Mappings Module Code CrmCommon (Doc ID 2253059.1)

Last updated on APRIL 24, 2017

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Users are trying to load new contracts but  receive various error messages.

The actions  taken are:

Manage File Import Activities
Manage File Import Mappings


ERROR
 
Unable to retrieve content. Additional information for "Remote Region error #5":
A remote communication error was received for the task Manage File Import Mappings. Review the details below and report this error to the owning product
Marketing. An error was received for the task Manage File Import Mappings. It is identified with the code MKT_MANAGE_FILE_IMPORT_MAPPINGS that invokes the program
/WEB-INF/oracle/apps/marketing/commonMarketing/mktImport/ui/flow/ImportMappingTF.xml#ImportMappingTF of module code crmCommon. This indicates an HTTP error
response is received. Verify the enterprise application that supports this module is up and running before attempting this operation again.



 
The issue can be reproduced at will with the following steps:

 

Cause

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