Integration Files for Oracle Sales Cloud are missing from CPQ Cloud (Doc ID 2253071.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R2 and later
Information in this document applies to any platform.

Symptoms

The integration files for Oracle Sales Cloud (OSC) are missing from the CPQ Cloud site. This issue can be confirmed by navigating to the Admin Homepage and selecting Process Definition.

The integration files can be found by selecting Integrations next to the corresponding commerce process drop-down and then clicking List. There should be four integrations files available:

  1. OSC - Opp Import
  2. OSC - Delete All Revenue Items
  3. OSC - Create Revenue Items
  4. OSC - Upsert Quote

Cause

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