Approve Reject Buttons Missing in Clause Approval Notification After R12 Upgrade (Doc ID 2253086.1)

Last updated on APRIL 26, 2017

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Terms Library

ACTUAL BEHAVIOR
---------------
Not able to approve Clauses

The Approve/Reject buttons are missing in the Clause Approval Notification
These buttons are available for Contracts and Terms Templates. Only Clauses see this issue.



EXPECTED BEHAVIOR
-----------------------
The Approve/Reject buttons should be visible in the Clause Approval Notification.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a clause and submit for approval
2. Navigate to the Clause Approval Notification
3. Opening the Clause notification the Accept/Reject buttons are missing. The Action button does not list accept/reject either


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve/reject clauses.

Cause

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