Approve Reject Buttons Missing in Clause Approval Notification After R12 Upgrade

(Doc ID 2253086.1)

Last updated on APRIL 26, 2017

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Terms Library

Not able to approve Clauses

The Approve/Reject buttons are missing in the Clause Approval Notification
These buttons are available for Contracts and Terms Templates. Only Clauses see this issue.

The Approve/Reject buttons should be visible in the Clause Approval Notification.

The issue can be reproduced at will with the following steps:
1. Create a clause and submit for approval
2. Navigate to the Clause Approval Notification
3. Opening the Clause notification the Accept/Reject buttons are missing. The Action button does not list accept/reject either

The issue has the following business impact:
Due to this issue, users cannot approve/reject clauses.


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