Opportunity Synch Error (Doc ID 2253393.1)

Last updated on APRIL 10, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, CX Integration

Autosynch (called: Get Opportunities - Oracle Sales Cloud) that did not work anymore:



There is an error in XML document (9, 33).
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Eloqua.WebReference.CRM.OracleFusion.Service.Opportunity.OpportunityService.findOpportunity(FindCriteria findCriteria, FindControl findControl)
at EloquaNet.Integration.OracleFusion.OracleFusionMain.RetrieveData(ExternalCall externalCall, StreamWriter sw, DateTime lastUploadDate, Boolean ignoreDateFilter, Nullable`1 startFilterDate, Nullable`1 endFilterDate)
at EloquaNet.Integration.CRM.RetrieveDataFromCrm(ExternalCall externalCall, Stream st, DateTime lastUploadDate, Boolean ignoreDateFilter, Nullable`1 startFilterDate, Nullable`1 endFilterDate)
at EloquaNet.DataImport.Transferers.CrmIntegrationTransferer.Transfer(String uploadFilePath, String& errorMessage)
System.Xml

'', hexadecimal value 0x0B, is an invalid character. Line 9, position 33.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseText(Int32& startPos, Int32& endPos, Int32& outOrChars)
at System.Xml.XmlTextReaderImpl.ParseText()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlReader.ReadElementString()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderOpportunityService.Read51_Opportunity(Boolean isNullable, Boolean checkType)
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderOpportunityService.Read100_findOpportunityResponse()
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
System.Xml




ERROR
-----------------------
 hexadecimal value 0x0B, is an invalid character.


Due to this issue, users cannot synchronize Oracle Sales Cloud with Eloqua.

Cause

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