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Account export: 'Named Sales Account' column from the SalesAccountProfile.csv file is not containing any value (Doc ID 2253417.1)

Last updated on APRIL 11, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Customer has exported the Account object and in the file 'SalesAccountProfile.csv', there are no values for attribute 'Named Sales Accounts'.

EXPECTED BEHAVIOR
-----------------------
Customer advised that the column should have values.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see full details of the export file, as per customer's feedback.

Cause

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In this Document
Symptoms
Cause
Solution
References


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