Payroll Not Completed - Distribute Payments Task Is Not Getting Triggered (Doc ID 2253426.1)

Last updated on APRIL 10, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : Rel 11 version, SA Payroll

ACTUAL BEHAVIOR
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Payroll run for employee and in Payment it gets stock and it not completes

EXPECTED BEHAVIOR
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Payroll run should get complete without getting stuck.

STEPS
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The issue can be reproduced at will with the following steps:
1. run Payroll Cycle flow;
2. the flow get stuck at Distribute Payments;
3. trying to rollback processes in the reverse sequential order and it keeps giving error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact
Not being able to complete one sample payroll to last stage.

Cause

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