Global HR: Initialize Position Synchronization not Working as Expected (Doc ID 2253474.1)

Last updated on AUGUST 25, 2020

Applies to:

Symptoms

On : 11.1.11.1.0 version, Global Human Resources

ACTUAL BEHAVIOR
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Initialize Position Synchronization not Working as Expected when enabling positions on enterprise and legal entity level with mark on department and job.
This works. Then created a position, linked to a department and a job.
Then run the process "Initialize position synchronization". However, the position field remains empty in the employment details. The process does not give any logs.

EXPECTED BEHAVIOR
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After "Initialize position synchronization" the position to be updated in the employment details for the user with the specific job/ department

STEPS
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The issue can be reproduced at will with the following steps:
1. Creates a position with job title X
2. Enable the position synchronization on job and department level
3. Has 3 hires on the job defined in position X
4. Runs the Initialize position synchronization process
5. Check the employees, position was not assigned to them - expected behavior
6. When opening the position, a notification message pops up and he can chose from here to synchronize the position. After this step, employee data is synchronized.

Cause

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