Unable To Access The Timelines Tab Of The Activity Page (Doc ID 2253539.1)

Last updated on APRIL 13, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Activity Management

Unable to access the Timelines tab of the Activity page

Upon accessing the Calendar timeline option of the Activity calendar, I am getting an error msg. I am unable to get the timeline details

ERROR
-----------------------

An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 12, Server Domain: CRMDomain, Server Instance: SalesServer_HA, Application Name: SalesApp.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms