Error While Performing Metadata Upgrade for Service object
Last updated on MAY 05, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
When performing metadata upgrade task via AppComposer App: Common and Sales after R12 upgrade the task is executed with an error. Task name:
Custom objects and fields are not available for global search
Error: Upgrade step 16 cannot be completed.Contact your help desk. (ZCX-3075091)
The task should complete successfully.
customer cannot complete the upgrade
*STEPS TO REPRODUCE*
Following the post upgrade steps mentioned in "Whats new guide" for R12 on page 149. While executing the steps, for the Service item, the upgrade ended in error:
"Upgrade step 16 cannot be completed Contact your helpdesk. (ZCX-3075091)"
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms