Error While Performing Metadata Upgrade for Service object

(Doc ID 2253541.1)

Last updated on MAY 05, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


When performing metadata upgrade task via AppComposer App: Common and Sales after R12 upgrade the task is executed with an error. Task name:
Custom objects and fields are not available for global search
Error: Upgrade step 16 cannot be completed.Contact your help desk. (ZCX-3075091)

The task should complete successfully.

customer cannot complete the upgrade

Following the post upgrade steps mentioned in "Whats new guide" for R12 on page 149. While executing the steps, for the Service item, the upgrade ended in error:

"Upgrade step 16 cannot be completed Contact your helpdesk. (ZCX-3075091)"


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