Why is Dynamic Link Tracking not Applied To some Posts? (Doc ID 2253555.1)

Last updated on APRIL 10, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

Q1: Some posts do not have DLT applied. While creating them, an Eloqua credentials error was received, the login was successful eventually then the posts were published, but they remained untracked.

Why is that?

 

Q2: Is it necessary to first log into Eloqua every time before creating an SRM Publish post or can SRM remember the Eloqua login and keep it logged in?
 

Solution

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