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Oracle Fusion Goal Management Cloud Service - Employees Unable To Access Goals And Performance Documents - HRT-975099 (Doc ID 2253821.1)

Last updated on APRIL 23, 2023

Applies to:

Oracle Fusion Goal Management Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Goal Management - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Employees Unable to access Goals and Performance Documents - HRT-975099

There are 2 employees who are receiving Error: HRT-975099 every time they access the goals section in Fusion HCM. This is preventing them from being to manage their goals.

They also do not see the performance documents which are already published, they just see a blank page. They both have the Employee role.

ERROR
-----------------------

"You cannot complete this transaction because you person information is incomplete. Contact an HR specialist or other HR administrator (HRT-975099)
java.lang.NullPointerException"

Cause

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In this Document
Symptoms
Cause
Solution
References


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