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Getting Error While Sending Contract To Signature Via Docusign (Doc ID 2254124.1)

Last updated on MARCH 24, 2019

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Contract Authoring

Getting errors while sending contract to signature via Docu-sign


A recipient ID is missing or invalid. Invalid format or recipientId:
300000000000. Int or Guid expected.

Save Error: Some fields might be out of sync. A recipient ID is missing or invalid. Invalid format or recipientId:
30000000000000. Int or Guid expected.

The issue can be reproduced at will with the following steps:
1. Create a contract
2. Approve the contract
3. Contract is approved
4. Contract status is pending signature. Go to Actions -> Sign Contract
5. Docusign window opens up where you can place the tags for signature, signed date etc
6. Click on "SEND" and an error is received

The issue has the following business impact:
Due to this issue, users cannot sign contracts .


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