BICS: Connecting BICS To Database as a Service (DBaaS) Fails With 'IO Error: The Network Adapter could not establish the connection - connect timed out' (Doc ID 2254836.1)

Last updated on AUGUST 17, 2017

Applies to:

Oracle Business Intelligence Cloud Service - Version 15.2.4.0.0 to N/A [Release 15 to 14.1]
Information in this document applies to any platform.

Symptoms

You are connecting from Business Intelligence Cloud Service (BICS) to your cloud database and it fails with error:

IO Error: The Network Adapter could not establish the connection - connect timed out


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms