Select System Users from Dynamic Choice List (DCL) (Doc ID 2255021.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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Not able to select user for all system users after adding custom Dynamic Choice List to Customer object

EXPECTED BEHAVIOR
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After adding the field (Owner) to the object all system users should be seen to select from

STEPS
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The issue can be reproduced at will with the following steps:
1. Create new customer object
2. Create Owner DCL field.
3. Set List Data Source to Sales Account
4. Expose field to Page(s)
5. Select Owner
6. Not all users are showing in the list

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select the right user in the list.

Cause

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