When Selecting 'Open Existing' From the Welcome Dialog Box At the P6 Start-up Screen, the Highlighted EPS/OBS/Project Will Be Grayed Out (Doc ID 2255084.1)

Last updated on JULY 13, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.1 to 17.3 [Release 17.1 to 17.3]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When selecting 'Open Existing' from the Show the welcome dialog box at start-up screen, the highlighted EPS/OBS/Project will be greyed out.

EXPECTED BEHAVIOR
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All EPSs should remain visible.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to P6 Client after you have done the setting: Edit/User Preferences/Application/StartUp Windows, ensure that the Show the welcome dialog box at startup box is checked.
2. Select an EPS from the dialog box.
3. Select another EPS and the EPS that you have just clicked off disappears.

Changes

 

Cause

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