Sync Error: FC0109: Defaults Validation Failed. Fields [PARTY_ID] Are Empty (Doc ID 2255302.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Sync error: FC0109: Defaults validation failed. Fields [PARTY_ID] are empty.

Seeing a synchronization error

ERROR
-----------------------
[17-04-04 10:12:31.430795,T1676] [ERROR] [sync_manager]: Application experienced technical difficulties. Further troubleshooting should be done by technical support
@@@@code:FC0109
@@@@message:Type ::Defaults validation failed. Fields [PARTY_ID] are empty.
@@@@result:error
[17-04-04 10:12:31.451795,T4760] [info] [sync_manager]: get_state for 'Remote' {26A65F10-C1A1-6B59-93A1-577A6ECB2E98} and 'Local' {6E439586-36C9-4791-8F55-C11C04C487E8}


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create new user in OSC using Manage users

2. Try to login to Outlook plugin as this user, it will receive error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete Outlook sync

Cause

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