Unable To Disable The Values For Lead Record Set Filters (Doc ID 2255348.1)

Last updated on APRIL 24, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Not able to disable values in Lead record set filter even after unchecking LOVs in settings

EXPECTED BEHAVIOR
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Disabled LOVs should not be visible

STEPS
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1. Go to Setup and Maintenance and Search Task – Manage Standard Look ups
2. Go to Lookup Type and provide – “%SRCH%”
3. Select the Lead Lookup Type and Select the desired record and Remove the check box by providing End Date and Save.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, user experience is affected.

Cause

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