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CASB Creating A ServiceNow Dedicated User For Monitoring (Doc ID 2255547.1)

Last updated on DECEMBER 02, 2020

Applies to:

Oracle CASB Cloud Service - Version N/A and later
Information in this document applies to any platform.


To use Oracle CASB (Cloud Access Security Broker) Cloud Service, you need to first create a dedicated user in each cloud application or service that you want to monitor.  Do not log in as this user yourself or allow anyone else access this user's credentials.

ServiceNow requires both a dedicated user and specific roles.

This document describes setting up this dedicated user and these roles for ServiceNow accounts.


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