ER: Pipeline Snapshots Missing In Report (Doc ID 2255577.1)

Last updated on MAY 22, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Pipeline snapshots missing prior to 2/3/2017

Customer's Historical Snapshots are set to 120 Days
But in the “Sales – CRM Historical Pipeline” subject area, there are no values prior to 2/3/2017:
 
EXPECTED BEHAVIOR
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Historical Snapshot Dates prior to Feb 3, 2017 should be available.

STEPS
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The issue can be reproduced at will with the following steps:
1. Using “Sales – CRM Historical Pipeline” subject area build a sample BI Report
Observe that Historical Snapshot Dates prior to Feb 3, 2017 are not available.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users BI Reports on Historical Snapshot are inaccurate.

Cause

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