Deliverability: Noticing Large Increase in Hard Bounces

(Doc ID 2255893.1)

Last updated on APRIL 17, 2017

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 5X to 6X [Release 5x to 6x]
Information in this document applies to any platform.


A hard bounce may occur if the address you are sending to no longer exists or never existed to begin with. It is a permanent failure and those bounces should not be retried.


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