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"An App on Your PC Needs the Following Window Feature: .NET Framework 3.5 (Includes .NET 2.0 and 3.0)" When Attempting to Install P6 Professional (Doc ID 2256152.1)

Last updated on DECEMBER 04, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.4.9.0 and later
Primavera P6 Professional Project Management - Version 8.4.9.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.4.9.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to install P6 Professional, the following error occurs:


After clicking "Download and install this feature", the error still appears and is stuck in a loop.


The issue can be reproduced at will with the following steps:
1. Attempt to install P6 Professional on a Windows 10 workstation.
2. Observe the reported error.
3. Click "Download and install this feature".
4. After the installation is complete, observe the message is still occurring.


Due to this issue, users cannot install P6 Professional on a Windows 10 workstation.

Cause

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In this Document
Symptoms
Cause
Solution


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