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Error On Topics Tab: SQL Where Clause caused an error and was removed com.oracle.hsgbu.empirica.jdbc.DatabaseException: System Error (Doc ID 2256346.1)

Last updated on FEBRUARY 05, 2020

Applies to:

Oracle Health Sciences Empirica Topics Cloud Services - Version 7.3.3.3 and later
Information in this document applies to any platform.

Symptoms

Customer is currently on Signal version 7.3.
The proposed solution applies to version 8.0.0.0.178.

Steps to reproduce your problem:

login

navigate to Topics tab

click 'Select Rows'

click 'Select All'

Click 'Reports'

click 'Topics by Action Due Date'

choose 'Overdue' or Closed'

Click 'View Report'

Test results:

Selecting 999 items did not throw an error.
Selecting 1000 items did not throw an error.
Selecting 1001 items generated the error.

 Running topic reports: 'Topics by Action Due Date' or 'Topics by State' both fail with the following error message when selecting more than 1000 Topics:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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