My Oracle Support Banner

Oracle Fusion Benefits: Issue with Variable Rates for Employees who are Coming from Taleo (Doc ID 2256497.1)

Last updated on SEPTEMBER 17, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Employees being loaded into the system from Taleo are not showing the correct rates when their life events are created.

EXPECTED BEHAVIOR
-----------------------
Employees should have all of the same rates.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load employee from Taleo.
2. Go to Life Event
3. See that rates are not correct

BUSINESS IMPACT
-----------------------
The rates are not correct for any employees being loaded via Taleo.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.