ER: Ability To See Facebook Message Translation In New Engage (Doc ID 2256767.1)

Last updated on MAY 03, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

Enhancement Request
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Customer is requesting the ability to see translations in New Engage. Facebook contains a section where if there is another language, they can see the translation. New Engage doesn’t have this feature and the customer has to actually open up google translate to see the translation which is not efficient use of their time.
 

Solution

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