PAE Assesor Update Failed With HRX_GBCMN_PAE_QPS_COMP_REQ Error (Doc ID 2256840.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, UK - United Kingdom Legislation

When attempting to run Pension Auto Update Process , the following error occurs.
This employee was contractually enrolled and we have the correct fields populated on PAE card and the process still failed.

ERROR
-----------------------
" Pension Component directUpdateCompDetail PAE ADNL before reconcileChanges
Pension Component directUpdateCompDetail PAE ADNL after reconcileChanges
Pension Component directUpdateCompDetail PAE & PAE ADNL Before Commit
Error: oracle.jbo.JboException: JBO-HRX:::HRX_GBCMN_PAE_QPS_COMP_REQ: HRX-1560909A qualifying scheme component is required to set the qualifying scheme joining method to manually enrolled.
Pension Component directUpdateCompDetail PAE & PAE ADNL Set Commit directUpdateCompDetail Failed.
Pension Assessor Updation of PAE Segments Failed
error oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=JBO-HRX:::HRX_GBCMN_PAE_QPS_COMP_REQ: HRX-1560909A qualifying scheme component is required to set the qualifying scheme joining method to manually enrolled.
+---------------------------------------+
Pension Auto Update Process : 49
+---------------------------------------------------------------------------+
Total Number of Processed : 72
Successfully Processed : 47
Total Number of Errored : 25"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Pension Auto Update Process
2. Check log


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to pay the employees

Cause

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