Columns on Adhoc Reports Disappear After Upgrades (Version Upgrade or Patchset Install) in Instantis EnterpriseTrack (Doc ID 2256845.1)

Last updated on MAY 02, 2017

Applies to:

Instantis EnterpriseTrack - Version 16.1.4.0 and later
Instantis EnterpriseTrack Cloud Service - Version 16.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When and Environment is Upgraded, either patchset to patchset or version to version, all adhoc reports that have specific roles chosen as columns reset during the upgrade or migration process and have to be reselected

STEPS
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The issue can be reproduced at will with the following steps:
     1. Log into Instantis EnterpriseTrack as a user with access to AdHoc reports
     2. Navigate to the AdHoc Reports page
        ♦ Select an AdHoc Report that contains role selections for columns
     3. Verify the Roles are selected/present
     4. Upgrade the Environment
     5. Navigate to the AdHoc Reports page
        ♦  Select the same AdHoc Report that contains role selections for columns
      6. The Roles that were previously selected for Columns are no longer within the selected list and must be re-chosen/selected

Changes

 This issue occurs with every patchset install or version upgrade.

Cause

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