Project Code Assignments Are Missing From Showing in the Columns But Appear in the Project Details. (Doc ID 2256883.1)

Last updated on JUNE 16, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.2 to 17.4 [Release 17.2 to 17.4]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 to 16.2.7.0 [Release 16.2]
Primavera P6 Professional Project Management - Version 16.2.0.0 to 16.2.7.0 [Release 16.2]
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 to 16.2.7.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

Within P6 Web, when opening a Layout with all columns open to assign Project Codes, all Codes that are assigned are not showing up in the columns. Yet, when going to the details of the Project and selecting Codes, it is showing all of the assigned Codes. The issue can occur for other columns in addition to the Project Codes (ie. Actual Start, Actual Finish, Owner, etc.)

EXPECTED BEHAVIOR
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Project Codes should be in the columns as well as in the Project details.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Open P6 Web.
  2. Click on Projects tab.
  3. Specify Layout that has the Project Code Assignments.
  4. Notice that the Project Code Assignments are blank in the columns, but are present in the details.
Note: After upgrading to the 17.5.0.0 or 16.2.7.0 (or later) patch set, if the issue still occurs, it may be necessary to create a new layout (and delete the original) to ensure that the data in the columns is present.

 

Cause

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