Not All Rows Are Exported In Xcel From BI

(Doc ID 2257295.1)

Last updated on MAY 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Analytics

ACTUAL BEHAVIOR
---------------
When exporting a specific report on multiple computers less rows rows are exported to excel compared to .csv file

EXPECTED BEHAVIOR
-----------------------
to export the same number of rows

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Go to Navigator -> analytic
2. Go to the specific report
3. At the bottom of the report press on export

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see a coherent result in excel

Cause

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