Salary Approval - Notification is Blank for Manager with Custom Line Manager Job Role (Doc ID 2257492.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version,
Manage Compensation

ACTUAL BEHAVIOR
----------------------------
Line manager is experiencing a blank screen while testing Salary Adjustment Approval notifications.

User configured the workflow for the first level Manager to receive an approval notification upon a Salary Adjustment.
He receives the notification in his queue however when he clicks into it to approve it, he receives a blank screen.
This particular Manager is able to successfully approve other transaction types. It is just Salary Adjustment having the issue.

They tested this work flow using another manager and have received the same blank screen error results.

EXPECTED BEHAVIOR
-------------------------
Salary Notification should not be blank.

STEPS
----------
Login as Manager - Navigator - Home Page - Notifications - Salary Notifications Blank


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms