Ability To Add Roles Is Blank (Doc ID 2257509.1)

Last updated on APRIL 24, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Participants

ACTUAL BEHAVIOR
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Trying to add an existing role to a new participant. When going to the role tab in the participant detail section of the participant snapshot and click add the row appears. However, when hitting the drop down no roles appear as options. When searching for roles none will appear. Going over to Participant Assignments and selecting Manage Roles, no roles appear in the search.
 

EXPECTED BEHAVIOR
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Roles should appear in Manage Roles and in Participant Detail

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Participant Assignments
2. Go to Manage Roles
3. Search for roles

1. Go to Participant Snapshot, role tab under the Participant Detail section
2. Click add
3. Expand role dropdown

Cause

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