Lead Assignment Not Working Without Having An Account (Doc ID 2257618.1)

Last updated on APRIL 21, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
---------------
Lead Assignment not working 

Lead not getting Assigned to correct territory when creating a lead with Primary Account blank.

EXPECTED BEHAVIOR
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Right territories should get assigned to the leads.

Cause

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