Clear Search Is Not Working On Resource Administration When Grouped By Resource Hierarchy. (Doc ID 2258163.1)

Last updated on MAY 08, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.6.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Clear search is not working on Resource Administration page when Grouped by Resource Hierarchy.

EXPECTED BEHAVIOR
-----------------------
On Resource Administration page, when records are grouped by 'resource hierarchy' & search string is cleared, all records should be listed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1.  Login to P6, navigate to Resources, Administration.
  2.  Group records by 'Resource hierarchy'.
  3.  Search for some Resource using Search option.
  4.  Try clearing the search string & see if all records are seen (without any filtering) ---> All records are not seen.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see all Resource records without filter.

Cause

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