JBO-25072 Error when Load External Bank Account via Payroll Batch Loader (Doc ID 2258273.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Payroll

When attempting to load bank account details the following error occurs.

JBO-25072: Applying List binding LOV_BankBranchName with given set of values leads to no matching row for a row of type :ExternalBankAccount, key oracle.jbo.Key[300000165070037 ]
JBO-25072: Applying List binding LOV_BankBranchName with given set of values leads to no matching row for a row of type :ExternalBankAccount, key oracle.jbo.Key[300000165070038 ]
JBO-25072: Applying List binding LOV_BankBranchName with given set of values leads to no matching row for a row of type :ExternalBankAccount, key oracle.jbo.Key[300000165070039 ]
JBO-25072: Applying List binding LOV_BankBranchName with given set of values leads to no matching row for a row of type :ExternalBankAccount, key oracle.jbo.Key[300000165070040 ]


Bank name and bank branch are same for all the employees but it works only for few employees but for most of them it fails.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create bank and bank branch
2. Create Bank account batch
3. Transfer batch - error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload bank account and PPM via PBL

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms