JBO-25072 Error when Load External Bank Account via Payroll Batch Loader (Doc ID 2258273.1)

Last updated on APRIL 12, 2019

Applies to:

Symptoms

On : 11.1.11.1.0 version, Global Payroll

When attempting to load bank account details the following error occurs.

JBO-25072: Applying List binding LOV_BankBranchName with given set of values leads to no matching row for a row of type :ExternalBankAccount, key oracle.jbo.Key[300000165070037 ]
JBO-25072: Applying List binding LOV_BankBranchName with given set of values leads to no matching row for a row of type :ExternalBankAccount, key oracle.jbo.Key[300000165070038 ]
JBO-25072: Applying List binding LOV_BankBranchName with given set of values leads to no matching row for a row of type :ExternalBankAccount, key oracle.jbo.Key[300000165070039 ]
JBO-25072: Applying List binding LOV_BankBranchName with given set of values leads to no matching row for a row of type :ExternalBankAccount, key oracle.jbo.Key[300000165070040 ]


Bank name and bank branch are same for all the employees but it works only for few employees but for most of them it fails.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create bank and bank branch
2. Create Bank account batch
3. Transfer batch - error occurs

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot upload bank account and PPM via PBL

Cause

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