HRX-1561500 Error When Employee Is Accessing W-4 (Manage Tax Withholding)
(Doc ID 2258327.1)
Last updated on SEPTEMBER 26, 2018
Applies to:Oracle Fusion Global Payroll - Version 184.108.40.206.0 and later
Oracle Fusion Global Payroll Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
When attempting to access Manage Tax Withholding from Directory ,
the following error occurs.
Unable to load your withholding information. No tax card found. Contact your HR or Payroll Representative for assistance (HRX-1561500)
The issue can be reproduced at will with the following steps:
1. Employee is trying to access "Manage Tax Withholding' from spotlight Directory. It gives Warning message:
Unable to update your withholding information. No tax card found. Contact your HR or Payroll Representative for assistance. (HRX-1561500)
2. The information is accessible from Person Management/ Manage Calculation Card
3. Legal entity assigned to employee is a Payroll Statutory Unit and Tax Reporting Unit.
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