Customer Is Not Able To Login Into OCI

(Doc ID 2258480.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Bare Metal Cloud Services - Version N/A and later
Information in this document applies to any platform.
The OCI login credentials are different from the OCI Classic credentials. When a OCI tenancy is created - the admin of the account receives an email with credentials.
Or if this is a brand new provisioned Cloud tenant, the admin will receive a welcome email with passwords to all the services provisioned for their account.

Symptoms

 Customers try to login into OCI (Bare Metal) using the OCI Classic (OPC) credentials and end up getting locked out.

Cause

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