Trying To Review A Customer Account Created Using Web Services Gets Error: ADF_FACES-60097:For More Information, Please See The Server's Error Log For An Entry Beginning With: ADF_FACES-60096:Server Exception During PPR, #1

(Doc ID 2258604.1)

Last updated on APRIL 24, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On Oracle Fusion, version, On customer page. Trying to view a customer account created using web services gets error:

ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #1

Able to review other customer accounts without error

Expecting to be able to review customer accounts

The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables>Billing
3. Go to Manage Customers
4. Search for Customer account 100000011 and observed the error described appears


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms