Trying To Review A Customer Account Created Using Web Services Gets Error: ADF_FACES-60097:For More Information, Please See The Server's Error Log For An Entry Beginning With: ADF_FACES-60096:Server Exception During PPR, #1 (Doc ID 2258604.1)

Last updated on APRIL 24, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.11.1.0 version, On customer page. Trying to view a customer account created using web services gets error:


ERROR:
----------------
ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #1

WHAT IS WORKING
-------------------
Able to review other customer accounts without error


EXPECTED BEHAVIOR
-----------------------
Expecting to be able to review customer accounts


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables>Billing
3. Go to Manage Customers
4. Search for Customer account 100000011 and observed the error described appears



Cause

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