Global Payroll - Payslip Not Getting Generated - "A system error occurred during processing." (Doc ID 2258820.1)

Last updated on MAY 16, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Payroll

When attempting to Generate Payslips the following error occurs.

ERROR
-----------------------
Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null
A system error occurred during processing.

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using the Payroll checklist:
2. Calculate and Validate Payroll
3. Calculate and Verify Payments
4. Run Periodic Archive
5. Make EFT Payments
6. Generate Payslips


Cause

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