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Unable to Save Any Change in Widget's HTML, CSS, Or JavaScript with Server Error "Virus scanner unavailable while scanning" (Doc ID 2259091.1)

Last updated on DECEMBER 19, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Generic (Platform Independent)

Symptoms

Admin user cannot save any widget code changes in HTML, JavaScript, or CSS. Following are the reproducible steps:

  1. Go to Design / Code
  2. Select a widget
  3. Make some changes to the code and save.
  4. The green "Success" popup shows up with "Widget xyz has been successfully updated."
  5. Navigate to other widget and come back the above updated widget. Changes are lost.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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