Override Price Is Not Working; Save Button is Grayed Out
(Doc ID 2260509.1)
Last updated on DECEMBER 16, 2019
Applies to:Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Agent cannot override item's price in Agent console.
- Login to Agent UI
- Search for a customer
- Edit current order (or create a new order if current order doesn't exist)
- Edit one of the products in the order, or add a new product
- Try to override the price
- The "Save" button is grayed out.
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