Oracle Sales Cloud For Gmail - Allow Button Keeps Spinning After Login (Doc ID 2260616.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

1. Added the extension "Oracle Sales Cloud for gmail"
2. Enter the host name and credentials of OSC in the gmail > click on signin button
3. This takes user to another page > Click on Allow button > It spins for some time then the entered details are gone.

Changes

Note: Following profile values are enabled and ran the schedule job for batch synchronization

ZOE_GOI_ENABLE_APPOINTMENT_SYNC
ZOE_GOI_ENABLE_CONTACT_SYNC

Cause

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