Pre-Prod Environment Stuck In Publishing State

(Doc ID 2260691.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

On: 16.6.1, Store Administration

Pre-Prod environment is stuck in publishing state.

Environment: https://occadmin-preprod.xxx.com/occs-admin


Environment has stuck in publishing state and hence cannot make any changes in admin console.
Operations performed a restart of the pre-prod environment but issues still being encountered  while publishing.


Cause

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