Dashboards and Printer Friendly to PDF - Polish Special Characters

(Doc ID 2260881.1)

Last updated on MAY 01, 2017

Applies to:

Oracle CRM On Demand - Version 031CS to 031CS [Release 31]
Information in this document applies to any platform.


When attempting to use Printer Friendly on PDF format, the following occurs...
  The application should display the page correctly using Polish characters

  The application is showing question marks instead of special characters

  The customer cannot print properly in PDF
  By following these steps the issue can be reproduced:
  1. Login as the user 
  2. Go to Dashboards tab and select any dashboard in Polish
  3. When click on Printer Friendly link the results are not ok - the special characters (Polish ) are replaced with question marks
  4. "narrative view" is not in used


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms