Contact Address File Import error: The EMAIL contact point being imported for this party already exists for the party (Doc ID 2261056.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

When attempting to Update Contact Address via file import,
the following error occurs.

ERROR
-----------------------
The EMAIL contact point being imported for this party already exists for the party. (HZ-120727) Details: The contact point being imported into this part must be unique. It is not possible to import duplicate contact points for a part if the business key validation is enabled for contact points. To disable the validation of the business key for contact points, set the HZ_ENABLE_BUSI_VALID profile option to No.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create import mapping based on Seeded Mapping
2. Run Import
3. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update Contact Addresses.

Cause

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