Error: “Exception EOleException in Module dbconfig.exe at XXXXXXX. Access Denied” When Users Attempt to Modify a Database Alias

(Doc ID 2261353.1)

Last updated on JUNE 02, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3 and later
Primavera P6 Professional Project Management - Version 8.3 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to configure the database alias as a non-admin user on Windows 10, the following error occurs.

ERROR
-----------------------
Exception EOleException in module dbconfig.exe at 00000000006B3E87.
Access is denied.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the computer as a non-admin user on Windows.
2. Launch P6 Professional.
3. Hit the ellipses button, "..." located next to the Database field.
4. Select an alias then hit the "Configure" button.

Cause

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