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Error: “Exception EOleException in Module dbconfig.exe at XXXXXXX. Access Denied” When Users Attempt to Modify a Database Alias (Doc ID 2261353.1)

Last updated on JUNE 04, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3 and later
Primavera P6 Professional Project Management - Version 8.3 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to configure the database alias as a non-admin user on Windows 10, the following error occurs.

ERROR
-----------------------
Exception EOleException in module dbconfig.exe at 00000000006B3E87.
Access is denied.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the computer as a non-admin user on Windows.
2. Launch P6 Professional.
3. Hit the ellipses button, "..." located next to the Database field.
4. Select an alias then hit the "Configure" button.

Changes

 

Cause

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