Resource Administration Expand Row Action Not Working As Expected.

(Doc ID 2261389.1)

Last updated on AUGUST 08, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.6.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Under the Resource Administration page the 'expand' row action's behavior is unexpected. This expands many other hierarchies apart form the one chosen. At times, the child hierarchy will not be expanded until its manually done. The behavior is inconsistent.

EXPECTED BEHAVIOR
-----------------------

Only chosen node should get expanded and child hierarchy should be expanded every time (consistent).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Navigate to Resources, Administration.
  2. Search for a particular Resource.
  3. Expand the Hierarchy using Row actions.
  4. Observe that many other nodes get expanded.
  5. (Inconsistent) observe that child nodes are not expanded in some cases & are to be manually expanded using '+' or '-' buttons.
  6. (inconsistent) Also note that, when hierarchy is collapsed, the '-' symbol appears & clicking on that actually expands the node.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms