Error in Parts synchronize between Oracle Sales Cloud’s Product Model and CPQ (Doc ID 2261550.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, CX Integration

Error in Parts synchronize between Oracle Sales Cloud’s Product Model and CPQ

When attempting to Preview the Parser Results of the "Import Parts" parts integration, an error occurs.

ERROR
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An error occurred while communicating with the partner site.
Error in processing data. Please modify XSL file.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to the ‘Parts’ page by clicking on the link in the ‘Administration Platform’, Using SUPERUSER
2. Click on button Integration "Item Master"
3. The window appears "List Integrations"
4. Click on "ImportParts"
5. Upload file SOAP generator XSL and Result Parser XSL
6. Click preview Query Result and Preview Parser Result shows error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the parts integration.

Cause

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